Is Hyundai's incredible DAL-e robot the future of customer service?
The Covid-19 pandemic has pushed shopaholics to forfeit shopping trips in favor of making their purchases online. And when you must shop in-person for something big like a home or a car, the experience can be uncomfortable, or worse, anxiety-inducing. However, all this might be on the cusp of Read More...
Customer, king and keeper
The management at the British company Standing on Giants knows how to prevent customer service frustration: Build your company’s core around your clients. “There are always people who are passionate about your product, whether you’re selling telephones, insurance or cosmetics,” says Vincent Read More...