Customer, king and keeper
The management at the British company Standing on Giants knows how to prevent customer service frustration: Build your company’s core around your clients. “There are always people who are passionate about your product, whether you’re selling telephones, insurance or cosmetics,” says Vincent Read More...
Beyond words
Often, simply being there is what really matters. David Servan-Schreiber | July 2008 issue The love we bear for our nearest and dearest is repeatedly put to the test. Tested further than we thought possible. Yet it’s at these extreme moments that love rescues us from the most desperate Read More...