Today’s Solutions: March 28, 2024

It’s easy to dismiss people who miss their court date as negligent, but traditional court summons are fairly inscrutable, with the court date and time information buried near the bottom. There’s also no obvious explanation of what happens if you fail to appear, which, by the way, is a warrant issued for your arrest. The solution: Redesign the summons. By re-thinking the look of a standard summons alone, the failure-to-appear rate for people who received the redesigned paperwork dropped by 13 percent in New York City.

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