Today’s Solutions: September 24, 2026

All too often, instead of a specialized social care worker, emergency calls related to issues of mental health are inadequately addressed by the police. In New York City, though, that will soon no longer be the case.

Thanks to a new pilot program, 911 calls in New York City that are evidently mental health-related will be taken care of by mental health and crisis workers instead of law enforcement. The move is the result of months of protests around the country over police brutality, sparked by the tragic death of George Floyd.

The program, expected to start in February, will be composed of new mental health teams from the Fire Department’s Emergency Medical Services. According to Mayor Bill de Blasio, the responders would have the expertise to deal with a range of situations, such as suicide attempts and drug abuse. In cases where there is a weapon involved, the responders will be accompanied by a police officer.

“For the first time in our city’s history, health responders will be the default responders for a person in crisis, making sure those struggling with mental illness receive the help they need,” said de Blasio.

The program is modeled after similar schemes in other cities, including one in Eugene, Oregon, where mental health emergency calls are addressed by unarmed mental health professionals. Now that NYC has also adopted it, hopefully, more cities across the country will follow suit.

Solutions News Source Print this article
More of Today's Solutions

From 2.6% to 97%: how South Korea eliminated food waste and what NYC can learn

BY THE OPTIMIST DAILY EDITORIAL TEAM In Yeouido, Seoul, Seunghwan Hong spends less than a minute dropping off his food scraps. He taps a ...

Read More

The tilcayo: new wildcat species discovered in Bolivia’s cloud forest

BY THE OPTIMIST DAILY EDITORIAL TEAM For years, biologists cataloguing Bolivia's Yungas cloud forest would note a small spotted cat and move on. Tiger ...

Read More

4 habits to form for a long life according to a Blue Zone expert

BY THE OPTIMIST DAILY EDITORIAL TEAM Longevity in life is something we hope for, but without forming healthy habits now, our chances of living ...

Read More

Need a mood boost? Consider drinking apple cider vinegar

Need a mood boost? Consider drinking apple cider vinegar Vinegar’s effect on mood A team of researchers from Arizona State University had already studied ...

Read More