Under the new program, customers can buy parts and access manuals to repair their own iPhones and Mac computers. The company will start with 200 parts and tools aimed at fixing the most common issues with devices such as screens, displays, batteries, and cameras on newer models. Customers will be able to buy these supplies at the same price as repair shops.
This consumer-focused initiative follows in the footsteps of a 2019 program which made Apple products available to independent repair shops. The company reports that there are currently 2,800 independent shops in its program.
The customer repair initiative will be piloted in the US before expanding to other countries.