I looked at my watch. It was 3:20pm. I had been on the phone for over an hour, almost all of that time listening to Frank*, a senior manager at Jambo, a technology company, complain about his boss, Brandon. Jambo is a company I know well — I have many ongoing relationships there from when I used to work with their CEO — but they are not, currently, a client. In other words, I wasn’t soliciting complaints or asking for feedback.
The next time you want to complain at work, do this instead
More of Today's Solutions
Europe removed a record 602 river barriers last year
BY THE OPTIMIST DAILY EDITORIAL TEAM A dam fell in Iceland last December, the first the country has ever deliberately dismantled. The structure on ...
Read MoreThis ultrasonic espresso method uses 75 percent less energy and tastes just a...
BY THE OPTIMIST DAILY EDITORIAL TEAM So many of us participate in the same morning coffee ritual: the machine warming up, the pressure building, ...
Read MoreMexico’s tequila fish brought back from the brink of extinction
Mexico’s tiny tequila splitfin fish was once a common inhabitant in the country’s Teuchitlán river in the western part of the country. But due ...
Read MoreHow Bogotá is tackling air pollution by greening its poorest neighborhoods
BY THE OPTIMIST DAILY EDITORIAL TEAM In Bogotá, Colombia’s bustling capital, the battle against air pollution isn’t just about cleaner skies. It’s about equity. ...
Read More
