As the old saying goes, you have two ears and one mouth for a reason. Listening carefully can not only improve your relationships with those around you and make you more empathetic but also help you better convey your own points and propel your career.Â
A Harvard study of 3,500 people identified key techniques for becoming a better listener and more attentive employee. There they are as follows:
- Ask questions: Listen carefully and then ask people to elaborate on their points, so you can gain a full perspective of what they’re talking about.
- Be supportive, not defensive: Even in points of conflict, acknowledge the other person’s point of view and attempt to comprehend before you rebuff.
- Make suggestions: Better listeners give better advice. Even if this just means suggesting possible new ways of looking at a problem, it shows you care.
They may seem similar, but there is a big difference between listening and hearing. Making an effort to truly listen to and sympathize with coworkers will bring success and cohesion to your workplace!
