The Crisis Text Line, a text messaging-based crisis counseling hotline, can be completely overwhelmed when dreadful news breaks out like the 2015 Paris attacks. To help the human staff tend to the people who need help the most, data scientists are using machine learning, a type of artificial intelligence, to pull out the words and emojis that can signal a person at higher risk of suicide ideation or self-harm. With this information, the computer tells them who on hold needs to jump to the front of the line to be helped.
The Crisis Text Line is using AI to help prevent suicides
More of Today's Solutions
California’s first eight-hour grid battery just came online
BY THE OPTIMIST DAILY EDITORIAL TEAM The California grid has a timing problem. Solar runs from mid-morning through early evening. Demand peaks later. Batteries ...
Read MoreThese four small habits reduce the risk of stroke
Our small daily actions all contribute to our long-term health, especially when it comes to strokes. 80 percent of strokes are preventable, so lifestyle ...
Read MoreAnd the healthiest way to cook broccoli is…
We’ve previously reported on why broccoli is so great. Full of nutrients and antioxidants, it can help invigorate so many parts of our bodies. ...
Read MoreFriendships across income lines boost social mobility, study shows
BY THE OPTIMIST DAILY EDITORIAL TEAM A new study has found that friendships bridging economic divides can meaningfully improve social mobility—and even boost future ...
Read More
