So some of you still think a leader in the corporate world can get more things done by being rude? “After nearly a quarter century in Fortune 500 company management, I came to the firm conclusion,” writes Victor Lipman, “that management civility is a difference maker – not because it’s somehow nice or ethical or politically correct…but because it’s effective.” You got it. While most employees are hardly fully engaged at work, causing productivity loss, civility breeds productivity, not resentment.
Being a manager who is nice results in higher workers’ productivity
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